FAQs

Frequently Asked Questions

How to order the right quantity:

Prices are per QUARTER of a meter

25cm – quantity 1
50cm – quantity 2
75cm – quantity 3
1 meter – quantity 4
And so on…

Fabric will be cut in one continuous piece.

A Fat Quarter of fabric (FQ) is a cut of fabric that is half a meter cut again in half. Therefore getting you a rectangle of 55 x 50cm (for fabrics that are 110cm wide) Wider fabrics will be larger again.

Do we have an actual shop front?

No. We are an online retail shop only.

Do I sell wholesale?

No, we are a retail shop only.

Payment Options

We accept payments through Paypal and Afterpay.

Afterpay allows you to Shop Now, Take Now, Pay Later!

All payments (including credit card payments) are processed securely through external payment processing via Paypal or Afterpay. We do not store your card details. Full details can be seen in our Privacy Policy and Terms and Conditions.

Refunds & Exchanges

An exchange or refund will be given if you are not completely satisfied with the product, excluding sale items, sewing patterns and custom orders. If the product is damaged we will give a full refund on the return of the product. The product must be returned to us in its original state at your own cost within 14 days of purchase. However, if the wrong product is sent or the product is not in good condition, then we will cover the postage costs ourselves. Refunds are not given if you have just decided you do not like the product or decided it is not wanted.

Stella Made strives for excellent customer satisfaction and wants to hear from you right away if you are unhappy with your purchase. Before you return your product please contact us by sending an email to orders@stellamade.com.au.

Shipping

Orders will posted within two business days of order being processed. Allow 2-3 days for major cities and up to 7-10 days for country shoppers.

Shipping is flat rate.

Standard Post – $8.00 (registered post on all orders over 500g)

For registered post, tracking numbers will be provided